Psychological well being service criticised for experiment with AI chatbot

The free psychological well being service Koko experimented with utilizing an AI chatbot to assist reply to individuals searching for help. The check has drawn criticism as being unethical and missing transparency

By Jeremy Hsu

Since this text was first revealed, Koko founder Rob Morris clarified some particulars of the experiement. Now we have up to date the article to replicate this.

A psychological well being service that enables individuals to obtain encouraging phrases of help and recommendation from others has obtained criticism after asserting it examined AI-generated responses.

Rob Morris, founding father of the free psychological well being service Koko, outlined in a collection of Twitter posts how the agency examined utilizing a chatbot to assist present psychological well being help to about 4000 …